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  • Client Feedback Survey-2017

    PBR Laboratories, its staff and services were rated as follow during the past year (2017):

    1. Overall satisfaction with the quality of service at PBR Laboratories:

    Rated good to excellent:
    Year 2017- 100%
    Year 2016- 100%
    Average last five years-100%

    2. PBRs turn-around-time:

    Rated very good to excellent:
    Year 2017- 100%
    Year 2016- 100%
    Average last five years-100%

    3. Professional and technical competence of PBR staff:

    Rated very good to excellent:
    Year 2017- 100%
    Year 2016- 100%
    Average last five years-100%

    For Year 2017, Most of the client responses were very good to excellent for all 12 performance parameters of client feedback survey.