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Testimonials

    Jul 24, 2018
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    Client Feedback Survey-2017

    PBR Laboratories, its staff and services were rated as follow during the past year (2017):

    1. Overall satisfaction with the quality of service at PBR Laboratories: 

        Rated  good to excellent:       Year 2017- 100%

                                                       Year 2016- 100%

                                                  Average last five years-100%

    2. PBR's turn-around-time:

        Rated very good to excellent: Year 2017- 100%

                                                        Year 2016- 100%

                                                   Average last five years-100%

    3. Professional and technical competence of PBR staff:

        Rated very good to excellent: Year 2017- 100%

                                                        Year 2016- 100%

                                                 Average last five years-100%

    For Year 2017, Most of the client responses were very good to excellent for all 12 performance parameters of client feedback survey. 

     

     

     

     





     

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